Frequently asked questions

We provide a wide range of electrical services, including residential, commercial and industrial electrical work, installations, repairs, fault finding, lighting, switchboards, power outlets, wiring, heat pumps, EV chargers and electrical upgrades. Each is described on its own page: industrial, automation and instrumentation, commercial, residential, solar and energy, heat pumps and ventilation and maintenance and fault finding.

Yes. We carry appropriate business and liability insurance to provide protection for our customers and our team while carrying out electrical work.

Yes, we can assist with urgent electrical issues such as power failures, electrical faults, damaged wiring and other potentially hazardous problems. Contact us on 0800 223 555 to discuss your situation and availability.

Yes. We can inspect electrical systems and identify potential faults, safety concerns, or areas that may require maintenance or upgrading.

No, we do not repair appliances, but we can refer you to a business that does. We do wire in new ovens, hobs, rangehoods and other fixed appliances.

We are based in Ruakaka and work throughout Bream Bay, from Maungaturoto and Mangawhai through to Whangarei. For industrial and larger commercial projects we travel further across Northland. If you are not sure whether we cover your address, ring and ask.

Mon to Fri, 7am to 5pm. If you have lost power or have a fault that cannot wait, phone rather than sending the form, so we can tell you straight away what we can do.

Yes. For a straightforward job we can often give you a price on the phone. For anything bigger we come and look first, so the quote is based on what is actually in your walls or your switchboard rather than a guess.

Yes. Electrical work in New Zealand has to be certified, and we provide the Certificate of Compliance and Electrical Safety Certificate the regulations require for the work we do. Keep them with your house or building records; insurers, buyers and building inspectors may ask for them.

Every electrical worker in New Zealand must hold a current practising licence. You can look anyone up on the Electrical Workers Registration Board public register.

Signs include old ceramic fuses, no RCDs, breakers that trip often, a board that feels warm or smells hot, or no room for a new circuit. If you are adding a heat pump, induction cooktop or EV charger, it is worth having the board checked first. We will tell you honestly whether yours needs replacing.

An RCD trips when it detects current leaking to earth. The cause is often a faulty appliance, moisture in an outdoor fitting, or damaged wiring. Unplug everything on the circuit and reset it; if it holds, plug things back in one at a time to find the culprit. If it still trips with nothing plugged in, the fault is in the wiring and needs an electrician.

Yes. An EV charger needs its own circuit and protection, and we check that your switchboard and supply can take the extra load before we install it.

Yes. We work alongside builders and architects on new homes and renovations, from the electrical plan through rough-in to fit-off, and we fit around the building programme.

No. Most systems work without one, exporting surplus power to the grid. A battery lets you use more of your own solar in the evening, and some people want one for backup. Whether it makes sense depends on how you use power and on current battery prices, and we can run through it with you.

A standard grid-connected system shuts down when the grid goes down, for the safety of line workers. Keeping some power on during an outage needs a battery system designed for backup, which we can explain if it matters to you.

Yes. A heat pump runs on a dedicated circuit from the switchboard with its own protection, and an isolating switch at the outdoor unit. That is part of every installation we do.

Yes. We install bathroom and laundry extractor fans and kitchen rangehoods ducted to the outside, and whole-home ventilation systems such as SmartVent.

Yes. We are accustomed to permit-to-work systems, electrical isolations, job safety analyses, site inductions, inspection and test plans and project-specific health and safety requirements, alongside our own health and safety policy.

Yes. Control panel builds and modifications, PLC input and output wiring, remote I/O, interlocks, drives and the field instruments that connect to them. We work alongside your integrator if someone else writes the PLC program.

We plan with you. Larger work can be staged or timed for planned shutdowns, and we will tell you in advance what needs to be isolated and for how long, so production is not surprised.

Yes. We set up preventative maintenance schedules for businesses and industrial sites, with regular inspections and priority when something goes wrong.

Talk to us about it. For work that would disrupt customers or staff, we can plan the noisy or shut-down parts of the job to cause as little disruption as possible.